Shipping
All orders will be shipped out from Lehigh Acres, FL.
Order Fulfillment
All of our packages are shipped out Fridays. This means that within one to four business days of your online purchase, you can be assured that your package is handed over to the United States Postal Service (USPS) or UPS for prompt delivery. All orders include a USPS or UPS tracking number so that you can go online and see where your package is en route.
All of our packages are shipped out Fridays. This means that within one to four business days of your online purchase, you can be assured that your package is handed over to the United States Postal Service (USPS) or UPS for prompt delivery. All orders include a USPS or UPS tracking number so that you can go online and see where your package is en route.
Note: Our offices are closed on weekends.
All orders ship on Saturday.
All orders made after 2 PM EST Friday ship the following week.
Shipping Within the U.S.
We offer USPS First Class, Priority and Priority Express shipping on all orders placed in the United States (all 50 states). While the exact date of delivery will vary based on your location, the estimated shipping time is 2 to 3 business days.
We offer USPS First Class, Priority and Priority Express shipping on all orders placed in the United States (all 50 states). While the exact date of delivery will vary based on your location, the estimated shipping time is 2 to 3 business days.
Shipping Internationally
We offer shipping for all orders outside of the U.S. for an extra fee at checkout. All international orders will take anywhere from 2 weeks to 6 weeks for delivery. When the orders reach the designated country, it may be subject to a customs clearance procedure which can cause delays in shipping time. If your package is refused, or unclaimed, you will be responsible for the original shipping and return costs. This also may include any duties, taxes, and customs charges. This total amount will be deducted from your merchandise return.
We offer shipping for all orders outside of the U.S. for an extra fee at checkout. All international orders will take anywhere from 2 weeks to 6 weeks for delivery. When the orders reach the designated country, it may be subject to a customs clearance procedure which can cause delays in shipping time. If your package is refused, or unclaimed, you will be responsible for the original shipping and return costs. This also may include any duties, taxes, and customs charges. This total amount will be deducted from your merchandise return.
Talk to Us
We know how frustrating it is to order something online and not have it delivered in time. That’s why we work hard to get your order fulfilled as soon as possible. If your package doesn’t arrive during the estimated time period, please email us at
Info@TheElestialTree.com, or send us a message on one of our social media accounts.